tag:blogger.com,1999:blog-3440242839830556172024-03-07T20:09:43.389-08:003Gstore.com Tech DepartmentThis blog are current live issues that the 3Gstore.com Tech Department are currently seeing. Keep in mind that 95% of all tech calls are completed with a happy ending, but sometimes due to manufacturer defect or other bugs, the calls cannot be resolved.3Gstore.comhttp://www.blogger.com/profile/05824371613502191051noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-344024283983055617.post-5285451466038878192010-04-01T19:28:00.001-07:002010-04-01T19:28:10.511-07:00Issue with the MBR1000 and U301<FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR> Had a couple of cases where customer was given a U301 in a non 4g area and the modem tries to toggle between the 3g and 4g when in the router. Both cases customer had old sprint unlimited plans, however when traveling to a 4g area they would get the Clear Splash Screen<BR> <BR> CA </SPAN></FONT> 3Gstore.comhttp://www.blogger.com/profile/05824371613502191051noreply@blogger.comtag:blogger.com,1999:blog-344024283983055617.post-68019074240149122392010-03-18T10:29:00.000-07:002010-03-18T10:30:02.394-07:00USBConnect Mercury Antenna Jack<br>The USBConnect Mercury antenna jack s very fragile and extreme caution must be used when connecting an external antenna to this device. <br><br><br> 3Gstore.comhttp://www.blogger.com/profile/05824371613502191051noreply@blogger.comtag:blogger.com,1999:blog-344024283983055617.post-73667581178147493892010-03-18T09:42:00.001-07:002010-03-18T09:42:12.248-07:00Sprint Overdrive Power Button Issues<br> <div><br></div><div>We have received several reports of customers unable to power On/Off their Overdrive. </div><div>Power button is not responsive making it difficult to work with.</div><div><br></div><div>(IL)</div> 3Gstore.comhttp://www.blogger.com/profile/05824371613502191051noreply@blogger.comtag:blogger.com,1999:blog-344024283983055617.post-25514909476410910572010-03-18T09:40:00.001-07:002010-03-18T09:40:54.317-07:00CradlePoint MBR series USB ports<br>Cradlepoint router USB ports can only be used for data cards and for router firmware upgrading over flash drive, they cannot be used to connect a computer, external hard drive or printer. TX<br><br><br> 3Gstore.comhttp://www.blogger.com/profile/05824371613502191051noreply@blogger.comtag:blogger.com,1999:blog-344024283983055617.post-79416967363371114452010-03-18T09:33:00.003-07:002010-03-18T09:33:38.960-07:00CradlePoint WAN Ethernet Ports-Will they work with your DSL or Cable Modem???<div class="gmail_quote"><div><span class="Apple-style-span" style="font-family: arial, sans-serif; border-collapse: collapse; ">Have heard several complaints where a standard Cable or DSL modem will just not work when connecting to a CradlePoint Router (Any Model) Funny how a simple 3rd Party router does not have these same problems!@#$%</span></div> </div><br><br clear="all"><br>(IL)<br><br> 3Gstore.comhttp://www.blogger.com/profile/05824371613502191051noreply@blogger.comtag:blogger.com,1999:blog-344024283983055617.post-2715345460865273762010-03-18T09:33:00.001-07:002010-03-18T09:33:22.026-07:00CradlePoint Wireless Adapters<br>Cradlepoint's Wireless N USB adapter <font color="#000000" face="Arial" size="2">software cannot be disabled to allow Windows WZC to be used as the connection manager. TX<br><br>. </font> 3Gstore.comhttp://www.blogger.com/profile/05824371613502191051noreply@blogger.com